Shipping policy

Shipping Policy

Pre-Orders

Pre-orders will be fulfilled as inventory becomes available. Shipping timelines will begin once your order has been processed and shipped.

Estimated Domestic Shipping

We ship Monday through Friday, excluding holidays.

• Standard Shipping: $6

Available to domestic U.S., including Alaska, Hawaii, and Puerto Rico. Delivery typically takes 10 business days.

• Ensured Shipping: $12

Includes tracking and delivery assurance. Available to domestic U.S., Alaska, Hawaii, and Puerto Rico. Delivery typically takes 10 business days or less.

Custom Items

For custom-made items, shipping may take up to 25 days to allow for careful customization and quality assurance.

Estimated International Shipping

We offer worldwide shipping! Delivery times vary by destination, with an average shipping time of 10–15 business days. Additional customs fees or taxes may apply depending on the destination.

Additional Information

The government requires Demuura to collect applicable fees and taxes for certain products in specific regions. By law, these fees are collected for orders delivered within certain states or countries and are non-refundable.

We are committed to ensuring your order arrives safely and on time. For further questions, please contact the Demuura support team!